Foundation Pro Solutions
Last Updated: Nov 15, 2026
1. The Short Version
We keep this simple. When you ask us about foundation repair, basement waterproofing, crawl space repair, concrete lifting, or drainage solutions, we need some information from you to help. We use it to schedule your inspection, answer your questions, and improve our website. We don’t sell your personal information. You can ask us to stop marketing to you at any time.
The rest of this page explains the details.
2. Who We Are and What This Policy Covers
Foundation Pro Solutions (“we,” “us,” or “our”) provides foundation repair and waterproofing services to homeowners in Jackson, MS; Waco, TX; Pueblo, CO; Greeley, CO; Norman, OK; Broken Arrow, OK; Topeka, KS; Springfield, MO; Montgomery, AL; and Rockford, IL.
This policy applies when you:
- Visit our website at https://foundationprosolutions.com/
- Fill out a form, call us, text us, or email us
- Schedule or receive an inspection or service from us
- Interact with our ads or our social media pages that link to this policy
By using our website or giving us your information, you agree to the practices described here. If you don’t agree, please don’t use the website or submit your information.
3. Information We Collect
Information you give us
- Contact details: your name, phone number, email address, and property address
- Service details: the type of problem you’re having, your preferred appointment time, and notes about your home
- Messages: what you tell us in forms, emails, texts, chats, and calls
- Photos or videos you upload to show us a problem
- Job applications: if you apply to work with us, your résumé and work history
We don’t ask you to send sensitive information like your Social Security number, bank account number, or health information through our website forms. Please don’t include it.
Information collected automatically
When you visit our website, we and our tools may collect:
- your IP address, device type, browser, and operating system
- the pages you visit, how long you stay, and what you click
- the website you came from
- your approximate location (based on your IP address)
Information from other sources
We may receive information from advertising and analytics partners, lead-generation platforms, and public property records, which helps us understand who we’re serving and reach homeowners who may need our help.
4. How We Use Your Information
We use your information to:
- Schedule your free inspection and provide the services you request
- Respond to your questions and requests
- Send appointment confirmations, reminders, and follow-ups
- Send estimates, warranty details, and service updates
- Improve our website, services, and customer experience
- Measure and improve our advertising
- Send promotions or tips when you’ve agreed to receive them
- Prevent fraud and keep our systems secure
- Meet legal and record-keeping obligations
5. Cookies and Tracking Technologies
Like most websites, we use cookies and similar technologies. Cookies are small files stored on your device that help a website remember things about your visit.
We use them to make the website work, understand how people use it, and show relevant ads. These may include:
- Google Analytics, to see how visitors use our pages
- Google Ads and similar advertising tools to measure ads and show our ads to people who visited our website
- [Meta Pixel / Facebook Ads], if we advertise on Meta platforms
- [Heatmap or session-recording tools], if we use them, which record things like clicks and scrolling to help us improve the website
You can control cookies through your browser settings. Blocking some cookies may affect how the Website works. Our advertising partners also offer opt-out tools, such as Google’s Ads Settings and the Network Advertising Initiative opt-out page.
Do Not Track and opt-out signals: Some browsers send a “Do Not Track” signal. Because there’s no common standard for it, we don’t respond to it. Where the law requires it, we treat recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of targeted advertising.
6. Calls, Texts, and Emails
Text messages
If you give us your mobile number and agree to receive texts, we may send you appointment confirmations and reminders, service updates, follow-ups, and, if you’ve agreed, promotions and seasonal tips.
- To stop texts, reply STOP. For help, reply HELP.
- Message and data rates may apply.
- Message frequency varies.
- You don’t have to agree to marketing texts to get a quote or buy a service.
We don’t share your mobile phone number or text-message consent with third parties or affiliates for their marketing. We only share it with the vendors that deliver our messages for us, like our texting platform and phone carriers.
Emails
You can unsubscribe from marketing emails at any time using the link at the bottom of the email. We may still send you messages about your appointment or service.
Call recording
We may record or monitor calls for quality, training, and documentation. We’ll let you know at the start of a call when the law requires it. By continuing the call after that notice, you agree to the recording.
7. Photos and Videos From Service Visits
Our technicians may take photos or videos of the problem areas in and around your home during inspections and service. We use them to diagnose the problem, document the work, support your warranty, and train our team.
If we’d like to use photos or videos publicly, such as before-and-after images on our Website or social media, we will ask for your permission first. We will not publish your name, phone number, email, or exact address, and we won’t show people in our photos without separate written permission. You can say no at any time, and it won’t affect your service, pricing, or warranty.
8. How We Share Your Information
We may share your information with:
- Service providers that help us run our business, such as scheduling and CRM tools, website hosting, email and text platforms, analytics, and customer support
- Advertising partners, in limited forms (for example, hashed email addresses or device identifiers), so we can measure our ads and show them to relevant audiences
- Financing partners, if you apply for financing (they have their own privacy policies)
- Professional advisors, like accountants, lawyers, and insurers
- A buyer or successor, if we’re involved in a sale, merger, or transfer of our business
- Authorities, when the law requires it, or when we need to protect our rights, safety, or property
We do not sell your personal information for money. Some state laws define “sharing” for targeted advertising broadly. To the extent our advertising activity counts as “sharing” under those laws, you have the right to opt out (see Section 10).
9. How Long We Keep Your Information
We keep your information only as long as we need it to provide services, honor warranties, keep business and tax records, resolve disputes, and follow the law. When we no longer need it, we delete it or make it anonymous. We keep a record of opt-out requests so we can honor them.
10. Your Privacy Choices and Rights
Depending on where you live, you may have rights under your state’s privacy law, such as those in California, Colorado, Texas, and other states. These can include the right to:
- know what personal information we collect and how we use it
- access a copy of your information
- correct wrong information
- Delete your information, with some exceptions
- opt out of targeted advertising or sharing
- not be treated unfairly for using these rights
How to make a request
- Email: infofoundationprosolutions@gamil.com
- Phone: [Phone Number]
- Mail: infofoundationprosolutions@gamil.com
We may need to verify your identity before we act on a request. We’ll respond within the time required by law. If you’d like someone to make a request for you, they’ll need written permission from you.
How to opt out of targeted advertising
Email or call us using the details above and ask to opt out of targeted advertising. You can also use the ad settings in your browser and on platforms like Google and Meta. Opting out of ads doesn’t stop service messages like appointment reminders.
California “Shine the Light”
California residents may ask once a year which categories of personal information we shared with third parties for their direct marketing purposes. Use the contact details above.
11. How We Protect Your Information
We use reasonable technical, administrative, and physical safeguards to protect your information. No website or internet transmission is perfectly secure, though, so we can’t promise absolute security. Please be careful about what you share online.
12. Children’s Privacy
Our Website and services are for adults. We don’t knowingly collect personal information from anyone under 18. If you believe a child has given us their information, contact us and we’ll delete it.
13. Links to Other Websites
Our Website may link to other sites, like lenders, review sites, and social media. We don’t control them and aren’t responsible for their privacy practices. Please read their policies before sharing your information.
14. Where Your Information Is Processed
We and our service providers are based in the United States, and your information is processed and stored here.
15. Changes to This Policy
We may update this policy from time to time. When we do, we’ll change the “Last Updated” date at the top. If we make big changes, we’ll make that clear on our Website. Please check back now and then.
16. Contact Us
Questions about this policy or your information? Reach out:
Foundation Pro Solutions
Phone: [Phone Number]